Shipping Policy

Last Updated: September 22, 2026

At FIX STORE, we aim to provide a simple, reliable, and convenient shopping experience. We currently offer Cash on Delivery (COD) and deliver orders across Pakistan.

1. Shipping Coverage

We deliver orders across Pakistan, including major cities and serviceable areas.

2. Cash on Delivery

FIX STORE currently offers Cash on Delivery (COD) as the available payment method.

You can place your order without making any online payment. Payment is collected by the courier at the time of delivery.

3. Order Processing

Orders are generally processed within 1–2 business days after being placed.

For COD orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.

4. Delivery Time

Our standard delivery time is:

🚚 3–5 Business Days

Delivery times may vary slightly due to courier delays, public holidays, weather conditions, remote locations, or other circumstances beyond our control.

5. Shipping Charges

Applicable shipping charges will be communicated during the order process.

If a product or promotional offer includes Free Delivery, the shipping charges will be waived according to the terms of that offer.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through SMS, WhatsApp, or another available communication method.

7. Incorrect Delivery Information

Please make sure your name, phone number, and delivery address are correct when placing your order.

FIX STORE is not responsible for delays caused by incorrect or incomplete information provided by the customer.

8. Delivery Issues

If your order is delayed, damaged, or you experience any issue with your delivery, please contact our customer support team. We will assist you as appropriate.

9. Returns

FIX STORE offers a 14-day return policy, subject to the terms and conditions mentioned in our Return & Refund Policy.